RETURN POLICY

General Overview 
      We build this return framework to deliver a clear and considerate experience for every shopper. This set of terms describes the general arrangement for merchandise returns, and it serves as the common reference when you plan to send items back. Not all submissions will receive identical outcomes, as each situation will be judged separately based on the actual state of the goods and the information you provide.
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Pre-Return Checks
      Before you put forward a return request, please inspect the merchandise and all accompanying parts. Keep the outer packaging and attached components as complete as possible. Avoid extra modifications or careless handling that could change the original look and integrity of the product. If obvious signs of misuse exist, your request may face extra review or cannot be accepted.
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How to Raise a Request
      When you are ready, reach out through the supported contact route to state your need. Try to describe your situation objectively and offer relevant supporting information. More thorough information helps our team understand your needs better and handle the case in a more efficient manner. We do not guarantee an instant conclusion, yet we will manage your inquiry with due attention.
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Evaluation Process
      Once your request arrives, relevant staff will carry out an impartial evaluation. Multiple factors will be taken into account during this phase, including the condition of goods and the description you shared. We will relay the result to you once the assessment finishes. If further materials are needed, we will inform you accordingly.
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Arrangement for Sending Back
      Should your application pass evaluation, you will receive shipping instructions for the return parcel. Choose a reliable delivery way and secure the package well to prevent harm during transport. We advise retaining relevant delivery records for your own reference. After the parcel arrives, we will complete subsequent handling step by step.
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.